Refund policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Non-returnable items:

Certain types of items cannot be returned, such as perishable goods, custom products, and personal care goods.

Return Process:

To start a return, you can contact us at [premiernest.shop@gmail.com]. If your return is accepted, we’ll send you instructions on how and where to send your package.

Return Shipping:

Customers are responsible for return shipping costs unless the item is damaged or defective.

Damages and Issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Refunds:

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 5–10 business days.

Exchanges:

The fastest way to ensure you get what you want is to return the item you have and once the return is accepted, make a separate purchase for the new item.

Late or missing refunds:

If you haven’t received a refund yet, please check your bank account again or contact your bank.

For any questions, contact us at [premiernest.shop@gmail.com]